FAQ

Where do you ship?

We ship throughout Canada and the United States. International shipping options may be available in select regions.

How long does shipping take?

Orders are processed within 1–2 business days. Delivery typically takes 7–14 business days, depending on destination and carrier.

Will I receive tracking information?

Yes. Once your order ships, a tracking link will be sent via email. Tracking updates may take 24–48 hours to appear.

What materials are used in your watches?

Our watches are crafted using stainless steel cases, reliable movements, and scratch-resistant crystal. Detailed specifications are provided on each product page.

Are Designed By Pagani watches water resistant?

Yes. Each watch is designed to withstand everyday exposure to water. Specific water-resistance ratings are listed per model. Watches are not intended for professional diving unless stated otherwise.

What is your return policy?

We accept returns within 14 days of delivery, provided the watch is unworn and returned in its original packaging.